Pacific Continental Bank offers you a Merchant Bankcard program that includes the tools, resources, convenience and service you need to accept all major credit cards. We offer a variety of payment processing methods including terminal, phone, software and internet processing.
Our pricing is competitive. Pacific Continental Bank passes through Visa® and MasterCard® wholesale costs plus a low processing charge.
- Training for you and your staff.
- Education on how to keep your processing costs to a minimum.
- Education on how-to-read and understand your monthly statements and fees.
- We will answer questions and troubleshoot equipment as well as software issues during regular banking hours.
- Toll-free number for after-hour emergencies.
- A website is available for you to research transactions.
- All supplies, such as receipt paper and printer ribbon are provided to you at no additional cost (on approved equipment).
- Applications for most standard merchants are approved within two business days. Non-standard (phone, internet, mail order) merchant applications are usually approved within one week after documents are received.
- Our Merchant Bankcard staff will work hard to have you up and running within 5-7 business days after approval.
- Settlement of funds are available in your PCB account within 2-3 business days after the batch is settle
- I already own my equipment, can I still use it? - Most terminals are compatible with the vendors we use and can be reprogrammed.
- Are there set-up fees? - $89 Enrollment Fee and $49 Programming fee for 1st terminal and $30 for each additional terminal.
- How do I get started? - Contact the Merchant Bankcard staff