How can you protect yourself and minimize risk?

There are many things you can do to help protect yourself against identity theft.

• Never provide your personal information in response to an unsolicited request;
• Never provide your account information and/or password over the phone or in response to an unsolicited phone call or internet request;
• Review account statements regularly to ensure all charges are correct;
• Shred financial or personal documents before discarding; Secure personal information in your home;
• Protect your PINs and other passwords that allow you to access your credit cards, debit cards, ATM cards, etc.;
• Avoid using obvious or easily available information for passwords (e.g. mother’s maiden name, social security number or last four digits, date of birth, etc.);
• Keep your personal computer safe by installing firewall, virus and spyware protection software.

Report phishing or suspicious email

There is a type of identity theft using the Internet called “phishing” (pronounced “fishing”). Phishing is the term used for brand spoofing as a malicious attempt to collect customer information for the purpose of committing fraud.  Phishing is accomplished by directing customers to a fraudulent website that appears to be a legitimate site.  The site then includes instructions or forms that allow the scammer to obtain bank accounts, addresses and social security numbers—all the data necessary to commit identity theft.  In some cases, a pop-up window may appear for the purpose of collecting your financial or other personal information.  If you provide the requested information you may find yourself a victim of identity theft. 

If you receive a suspicious email representing itself as Pacific Continental Bank or to report potential threats you may receive in the form of email purporting to be from Pacific Continental Bank, please forward the message to banking@therightbank.com or to report potential threats you may receive in the form of email purporting to be from Pacific Continental Bank  Pacific Continental Bank will aggressively pursue any potential phishing scams.