PCB/Capital Pacific Bank

Welcome to New Clients from Capital Pacific Bank


Treasury Management
503-542-8586
PCB Client Support
503-350-1205
Fox Tower office
503-796-0100
PCB Client Support (toll-free)
877-231-2265

Important Information for Systems Transition

As you start to use Pacific Continental’s products and services, you may have some questions. We hope the following information will help you get you the information and help that you need. We appreciate your patience during this time as we will be working to ensure all accounts and information move safely to our database.

  • If you have difficulty logging into your account and you are a former Capital Treasury Online or former Pacific Online Banking user: Please use your existing user ID to log into our online banking system. Once you enter your login ID, choose “I am a first time user.” If you are a Deposit Plus user, we sent your login information via an email. For assistance logging into any of these systems, feel free to contact Treasury Management at 503-542-8586, or Pacific Continental’s Client Support Team at 877-231-2265.
  • If you are a new Online Banking Plus user (formerly “Capital Treasury Online”) and you need help with an ACH or wire transaction, or need assistance with Online Banking Plus: Please call Treasury Management at 503-542-8586, or Pacific Continental’s Client Support Team at 877-231-2265.
  • If you have any questions about how Pacific Continental’s systems work: There are several resources, including videos and documents, further down on this page. In addition, you can call us: the Treasury Management team is at 503-542-8586, and is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific and Pacific Continental’s Client Support Team is at 877-231-2265 and available Monday through Friday from 7:00 a.m. to 6:00 p.m. Pacific.
  • If you are you trying to do your taxes and need to get to your account statements: Two years of statements will be available for existing online statement users via online banking by Wednesday, March 25. You will need to accept a disclosure before you view your statements for the first time on the Pacific Continental Bank online system. If you are looking for a document and do not see it, feel free to contact our Fox Tower Banking Office at 503-796-0100 or Pacific Continental’s Client Support Team at 877-231-2265.

Product & Services Resources

Do you use online or mobile banking? 

Review these Online Services Instructions. You may also read this introductory letter.

Do you deposit your checks remotely?

Review our Guide to Remote Deposit Capture and watch this video tutorial

Do you use services like pay card, merchant and credit cards?

These links are now available here. 

Do you have a debit card? 

Read this letter with details on the arrival of your new debit card and PIN. Update–3/16/15: If you received two business debit cards that either have your business name and/or no cardholder name, please contact our Client Support Team at 877-231-2265, from 7:00 a.m. to 6:00 p.m. Pacific.

Do you use Quicken or QuickBooks?

As Capital Pacific Bank completes its system conversion to Pacific Continental Bank, you will need to modify your Quicken or QuickBooks settings to ensure the smooth transition of your data.

Do you plan to manage commercial payments in Online Banking Plus?

Watch this webinar and read these instructions to learn how to send wire and ACH transactions, set up new templates, add recipients and manage users.

What is Pacific Continental Bank's routing number?

The routing number for PCB is 123205135.

 

  
On November 19, 2014, Capital Pacific Bank and Pacific Continental Bank jointly announced the planned acquisition of Capital Pacific Bank by Pacific Continental. The acquisition – finalized on March 9, 2015 – blends the best of both organizations to deliver more value to our clients. We recognize that a change in ownership leads to questions. We hope the following information will prove helpful as we move through the transition period. 

Official Releases

Do You Have Questions? We Are Here to Help

For any questions you may have, please contact our Client Support Team at banking@therightbank.com or 877-231-2265. They are available weekdays (Monday through Friday) from 7:00 a.m. to 6:00 p.m. Pacific.